TENNIS - DESERT CONCIERGE

BUYER FAQ's
What is the fastest way to receive 2008 Buyer Packet?
How do I order tickets?
How are orders filled and given priority?
How do I know my order was received?
Can tickets be paid for with a credit card?
How do I fill out the section for choices of Club Suites, Court Side Boxes, or Front Row?
Can purchased tickets be mailed?
How are ONLY Saturday March 17 ticket orders filled?
What if I made a mistake on my original order?
When will we know when our ticket order is filled?
What direction is what?
Where are the different Sections (we Number them boxes)?
What does a row or a box consist of?
What is Front Row?

SELLER FAQ's
Are Sessions 1 and 2 being Brokered or Donated?
Did I receive the wrong Seller Packet?
What do I send with my tickets?
How should I send my tickets?
What is the fastest way to receive next years packet?

FAQ's BUYER

Q.What is the fastest way to receive Buyer 2008 Packet?
A. When choosing the method of sending next year's packet; you may want to remember that packets are first e-mailed, then faxed, and lastly mailed.
Back

Q. How do I order tickets?
A. To order tickets you must have a buyer packet; the process slows if you send us an e-mail requesting tickets, click here and fill out form - this is the only way to order tickets.
Back

Q. How are orders filled and given priority?
A. Time and date of a faxed order form and contract establishes the priority of your request. If no signature and credit card number, No priority...NO order.
Back

Q. How do I know my order was received?
A. Set your fax machine to give you a sent report, ask us by e-mail.
Back

Q. Can tickets be paid for with a credit card?
A. NO...Tickets are paid for by Check, Cash, Cashiers Check or Money Order by mail at time of confirmation. Credit Cards are ONLY to GUARANTEE PAYMENT.
Back

Q. How do I fill out the section for choices of Club Suites, Court Side Boxes, or Front Row?
A. CIRCLE 1 - for the type of seating you most prefer from the 3 choices;
A. CIRCLE 2 - for the type of seating you will accept if your first choice is not available;
A. CIRCLE 3 - for the type of seating you will accept if your first 2 choices are not available;
A. CIRCLE NONE - for the type of seat you will not accept.
Back

Q. Can purchased tickets be mailed?
A. If a prepaid Shipping Form is enclosed with your Cashiers Check or Money Order Ticket Payment, we will send your tickets when your payment arrives. (If a personal check is sent with the shipping form, tickets will not be sent until check clears.)
Back

Q. How are ONLY Saturday March 18 ticket orders filled?
A. Priority is given to buyers having tickets ordered. for Saturday and other sessions.
Back

Q. What if I made a mistake on my original order?
A. Make your corrections, Write REVISION at the top, refax. Your original sent date will be your priority.
Back

Q. When will we know when our ticket order is filled?
A. When the tickets are actually in hand, depends when they are sent out.
Back

Q. What direction is what?
A. The ends of the court (base line) are North and South, Center court is East and West.
The Sun rises in the East Sets in the West. The West side is the shadier side in the afternoon.
Seats up front receive little shade Rows A - D. Seats in Rows L-P are in a more shaded area.
Back

Q. Where are the different Sections (we Number them boxes) see the STADIUM LAYOUT.
A. North 162 - 172
A. North East 173 -183
A. East 184-188 (188/101 Adjacent) 101-106
A. Southeast 107-117
A. South 118-27
A. Southwest 128-139
A. West 140-150
A. NorthWest 151-161
Back

Q. What does a row or a box consist of?   What is Front Row?
A. A box is a TIER and consists of two (2) rows and 8 seats;
    Seats 1- 4 = Row 1, Seats 5-8 = Row 2.
FRONT ROW is a TIER and consists of two (2) rows;
    Seats 1- 4 = Row 1, Seats 5-8 = Row
Back

FAQ's SELLER

Q. Are Sessions 1 and 2 being Brokered or Donated?
A. Sellers - remember we are not brokering or donating Sessions 1 and 2 - check your ticket parameters. If you send them, we will try to return them; if not, please pick them up after March 9, 2007.
Back

Q. Did I receive the wrong Seller Packet?
A. If you receive a Buyer packet instead, please click here and let us know?
Back

Q. What do I send with my tickets?
A. As soon as tickets are received, mail Back the original 2 sheet Original Agreement and Ticket Commitment Form with tickets.
Back

Q. How should I send my tickets?
A. In any manner you feel comfortable; at this time Priority mail is fine, if you wish a signature, there is someone available to sign at all times.
Back

Q. What is the fastest way to receive 2008 packet?
A. When choosing the response regarding the method of sending next year's packet, you may want to remember that packets are first e-mailed, then faxed, and lastly mailed.
Back


Sorry, your browser doesn't support Java(tm).
	E-MAIL US Comfort Suites Map	BUYERS Thank you for Allowing us the privilege of assisting you in 2008. We look forward to being here for you next year. If you wish to receive a BUYER packet JANUARY 2009 Please click on the Buyer form below and submit your information. ORDER FRONT ROW COURTSIDE BOXES CLUB SUITES BUYER FORM CLICK HERE	SELLERS If you wish to receive, a SELLER packet in JANUARY 2009 Please Click Below And Submit Form SELLER FORM CLICK HERE THANK YOU for allowing us the privilege of assisting you in 2008 and making it possible for others to enjoy the tournament.
	QUESTIONS and THE ANSWERS??? FAQ's Buyers \| FAQ' s SELLER \| E-Mail Us \| \| Restaurants \| Home they are here. Thank you
	ALL CALLS 760-288-4470 FAX 760-288-4469 WEDNESDAY NOON March 12 - March 23, 2008 9:00 - 5:00 Daily Ticket Pickup We will be located AT THE COMFORT SUITES Directions Click Here Washington at I-10 North of I-10 West (Left) Side of Washington Comfort Suite reservations 760-360-3337 It is best to e-mail question/requests. E-mail Click Here Interested in a SELLER OR BUYER PACKET???? Click Here
	\|General Information \| Buyer/Seller Packets\| \|Buyer FAQ's \| Seller FAQ's \| \|\| Restaurants \| Home \| \| \| Top \|
	*BUYER FAQ's* What is the fastest way to receive 2008 Buyer Packet? How do I order tickets? How are orders filled and given priority? How do I know my order was received? Can tickets be paid for with a credit card? How do I fill out the section for choices of Club Suites, Court Side Boxes, or Front Row? Can purchased tickets be mailed? How are ONLY Saturday March 17 ticket orders filled? What if I made a mistake on my original order? When will we know when our ticket order is filled? What direction is what? Where are the different Sections (we Number them boxes)? What does a row or a box consist of? What is Front Row? SELLER FAQ's Are Sessions 1 and 2 being Brokered or Donated? Did I receive the wrong Seller Packet? What do I send with my tickets? How should I send my tickets? What is the fastest way to receive next years packet? FAQ's *BUYER* Q.What is the fastest way to receive Buyer 2008 Packet? A. When choosing the method of sending next year's packet; you may want to remember that packets are first e-mailed, then faxed, and lastly mailed. Back Q. How do I order tickets? A. To order tickets you must have a buyer packet; the process slows if you send us an e-mail requesting tickets, click here and fill out form - this is the only way to order tickets. Back Q. How are orders filled and given priority? A. Time and date of a faxed order form and contract establishes the priority of your request. If no signature and credit card number, No priority...NO order. Back Q. How do I know my order was received? A. Set your fax machine to give you a sent report, ask us by e-mail. Back Q. Can tickets be paid for with a credit card? A. NO...Tickets are paid for by Check, Cash, Cashiers Check or Money Order by mail at time of confirmation. Credit Cards are ONLY to GUARANTEE PAYMENT. Back Q. How do I fill out the section for choices of Club Suites, Court Side Boxes, or Front Row? A. CIRCLE 1 - for the type of seating you most prefer from the 3 choices; A. CIRCLE 2 - for the type of seating you will accept if your first choice is not available; A. CIRCLE 3 - for the type of seating you will accept if your first 2 choices are not available; A. CIRCLE NONE - for the type of seat you will not accept. Back Q. Can purchased tickets be mailed? A. If a prepaid Shipping Form is enclosed with your Cashiers Check or Money Order Ticket Payment, we will send your tickets when your payment arrives. (If a personal check is sent with the shipping form, tickets will not be sent until check clears.) Back Q. How are ONLY Saturday March 18 ticket orders filled? A. Priority is given to buyers having tickets ordered. for Saturday and other sessions. Back Q. What if I made a mistake on my original order? A. Make your corrections, Write REVISION at the top, refax. Your original sent date will be your priority. Back Q. When will we know when our ticket order is filled? A. When the tickets are actually in hand, depends when they are sent out. Back Q. What direction is what? A. The ends of the court (base line) are North and South, Center court is East and West. The Sun rises in the East Sets in the West. The West side is the shadier side in the afternoon. Seats up front receive little shade Rows A - D. Seats in Rows L-P are in a more shaded area. Back Q. Where are the different Sections (we Number them boxes) see the STADIUM LAYOUT. A. North 162 - 172 A. North East 173 -183 A. East 184-188 (188/101 Adjacent) 101-106 A. Southeast 107-117 A. South 118-27 A. Southwest 128-139 A. West 140-150 A. NorthWest 151-161 Back Q. What does a row or a box consist of? What is Front Row? A. A box is a TIER and consists of two (2) rows and 8 seats; Seats 1- 4 = Row 1, Seats 5-8 = Row 2. FRONT ROW is a TIER and consists of two (2) rows; Seats 1- 4 = Row 1, Seats 5-8 = Row Back FAQ's SELLER Q. Are Sessions 1 and 2 being Brokered or Donated? A. Sellers - remember we are not brokering or donating Sessions 1 and 2 - check your ticket parameters. If you send them, we will try to return them; if not, please pick them up after March 9, 2007. Back Q. Did I receive the wrong Seller Packet? A. If you receive a Buyer packet instead, please click here and let us know? Back Q. What do I send with my tickets? A. As soon as tickets are received, mail Back the original 2 sheet Original Agreement and Ticket Commitment Form with tickets. Back Q. How should I send my tickets? A. In any manner you feel comfortable; at this time Priority mail is fine, if you wish a signature, there is someone available to sign at all times. Back Q. What is the fastest way to receive 2008 packet? A. When choosing the response regarding the method of sending next year's packet, you may want to remember that packets are first e-mailed, then faxed, and lastly mailed. Back
	\|General Information \|\| Buyer/Seller Packets\| \|Buyer FAQ's\| Seller FAQ's \| \| restaurants \| home \| casinos \| \| Top \|